Frequently Asked Questions
What are the shipping costs?
Shipping is FREE
Will I receive a confirmation when my order has been shipped?
You will receive a shipping confirmation within one hour.
Did something go wrong? Feel free to contact our customer service — they'll be happy to help you further!
What is your delivery time?
All orders are processed within 1 to 2 business days after they are placed.
Once your order has been shipped, you will receive a confirmation email with the tracking information.
After processing, delivery typically takes 5 to 7 business days.
Please note that actual delivery times may vary due to factors such as customs clearance, high volume, or carrier delays — circumstances beyond our control.
What if my product isn't delivered on time?
In that case, we ask you to wait one more day. Due to high volumes at delivery services, a package may sometimes take a little longer to arrive.
You can, of course, always contact us — we'd be happy to help you! 😁
Do you have another question?
Contact our support department and we will get back to you with an answer as soon as possible!